Security & Fraud Help

Keep control of your account.

If something looks wrong, secure your sign-in and contact the relevant service promptly.

Lost phone or unfamiliar sign-in

Use a trusted device to change your password and revoke unfamiliar sessions from Settings. Enable two-step verification.

Suspicious messages

Do not share passwords or verification codes. Open TripPay directly instead of following an unexpected sign-in link.

Unrecognized financial activity

Contact the card issuer or payment provider shown on your statement. Use TripPay support for questions about TripPay records.

For immediate danger, contact local emergency services. This page does not provide emergency dispatch.

Contact support securely